Aria ISDN and Wireless

Improved Efficiency and Service

Your customers will get through to your staff first time as they can receive calls while they are away from their desk. This improves customer service and reduces phone bills by minimising the number of returned phone calls - especially important for long distance calls or calls to mobiles.

Direct Inward-Dialling (DID)

Direct-Inward-Dialling (DID) permits external calls to be made directly to an extension. Your callers can instantly speak to the person or department they want. Congestion at reception is reduced or even eliminated. You are able to present your organisation in a more professional manner by prompt attention to your caller's enquires.

Calling Line Identification (CLI)

The ability to identify incoming callers gives you the opportunity to personalise your answer and improve customer service. By entering your customer's name and number into the Aria system speed bins, your staff will recognise which customer is calling as the system will display their name on LCD handsets (also available on PSTN).

Give Yourself an Advantage

You can allocate different DID number from your ISDN number range for specific tasks such as a help line, sales or even temporary numbers for promotions. For example, the Aria can display the name of the promotion on LCD handsets so your sales people know what the call is about.

Flexibility and Growth

Aria DECT not only gives your staff mobility, it also provides telephone access to staff who, in the past, have been denied this due to their duties or location.

Importance of Integration

Why choose an integrated DECT wireless system? The Aria DECT system retains all the system features of the Aria on mobile DECT handsets. Features available on your desktop keystation such as call transfer, call back, system speed dials and access to voice mail are all there and just as easy to use! And most importantly, the DECT handset can be "linked" to your extension. It then becomes a mirror image of your desktop keystation, giving you full functionality from either handset.